Kurrista (“Kurrista”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how Kurrista collects, uses, stores, shares and protects information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with our services.
By using the Kurrista website, you acknowledge that you have read and understood this Privacy Policy.
Kurrista is a food business offering freshly prepared food for takeaway and/or delivery, including burgers, pizzas, Chinese food and other menu items offered through our website.
Business Name: Kurrista
Brand: Kurrista
Address: 290 Divine CHSL Flat 11 Ground Floor Fr Peter Pereira Road Kurla West Mumbai - 400070
Email: care@kurrista.com
Phone: 8779669699
Depending on how you interact with Kurrista, we may collect the following information.
When you place an order, create an account, contact us or otherwise use our website, we may collect:
You should provide accurate information so that we can process and deliver your order correctly. The hosting service where the added videos of our products are stored will collect some data about you and your devices.
When you make an online payment, your payment may be processed through a third-party payment gateway.
Depending on the payment method, the payment provider may process information such as:
Kurrista generally does not need to receive or store your complete card number, CVV, PIN, banking password or UPI PIN.
Payment information may be processed directly by the relevant payment service provider in accordance with its own privacy policy and security practices.
You should never share your UPI PIN, card PIN, OTP, banking password or similar confidential credentials with Kurrista personnel.
To fulfil your food order, we may collect and use information necessary for delivery, including:
Where a third-party delivery partner is used, relevant information may be shared with that delivery partner solely to facilitate the delivery of your order and related services.
When you visit our website, certain information may be collected automatically, depending on the technology used on our website.
This may include:
This information may be used for website functionality, security, analytics, performance monitoring and improving our services.
Kurrista may use cookies and similar technologies to improve your experience on our website.
Cookies may help us:
You may be able to control or disable certain cookies through your browser settings.
Disabling certain cookies may affect the functionality of portions of the website.
Kurrista may use your information for legitimate business purposes, including:
We may analyse information about orders and website usage to understand customer preferences, improve our menu, improve our services and make business decisions.
Where reasonably possible, information used for analytical purposes may be aggregated or otherwise used in a manner that does not directly identify individual customers.
Where permitted by applicable law and subject to any required consent or opt-out mechanism, we may use your contact information to send:
You may opt out of marketing communications at any time using the available unsubscribe mechanism or by contacting us.
Please note that even if you opt out of marketing communications, we may still send essential transactional communications relating to your orders, payments, refunds, account or customer service requests.
Kurrista does not sell your personal information to third parties for money.
However, we may share information with trusted third parties where reasonably necessary to operate our business and provide our services.
These may include:
Information necessary to process payments, refunds and transactions may be shared with payment gateways or payment service providers.
Your name, telephone number, delivery address and relevant order information may be shared with delivery partners when necessary to deliver your order.
We may use third-party providers for:
Information may be disclosed to professional advisors such as lawyers, accountants, auditors or consultants where reasonably necessary.
We may disclose information where required or permitted by applicable law, court order, legal process, governmental authority or law enforcement request.
We may also disclose information where reasonably necessary to prevent fraud, protect our legal rights, investigate misuse or protect the safety of customers, employees or others.
Depending on the services you use and the contact information you provide, Kurrista may contact you through:
These communications may include:
You may opt out of promotional communications where an opt-out facility is provided.
Transactional and service-related communications may still be sent when necessary to complete or manage your order or account.
If you voluntarily submit a review, photograph, testimonial, comment or other content to Kurrista, we may use that content for legitimate business and marketing purposes, subject to applicable law.
For example, a customer review may be displayed on our website or social media pages.
You should not submit personal information belonging to another person without their permission.
Kurrista reserves the right to remove content that is unlawful, abusive, misleading, defamatory, inappropriate or otherwise violates our policies.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Certain information may need to be retained for longer periods where required by applicable law.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.
Kurrista takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
Customers should also take reasonable precautions to protect their own devices, accounts and login credentials.
You are responsible for ensuring that information provided to Kurrista is accurate and up to date.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account.
Please notify us promptly if you believe that your account or personal information has been accessed without authorisation.
Our website may contain links to or integrations with third-party websites, applications, payment providers, delivery services, social media platforms or other services.
Kurrista is not responsible for the privacy practices, security or content of third-party services.
When you use a third-party service, your information may be governed by that third party's privacy policy and terms.
We recommend reviewing the relevant third party's privacy policy before providing information to them.
Kurrista's website and services are intended for use by individuals who are legally capable of entering into transactions under applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can review and take appropriate action.
Please do not provide Kurrista with sensitive personal information unless it is genuinely necessary for your interaction with us.
In particular, you should never provide:
Kurrista representatives will not ask you to disclose such confidential payment or authentication credentials.
Depending on the technology and service providers used by Kurrista, personal information may be processed or stored using service providers located in India or other jurisdictions.
Where required by applicable law, Kurrista will take appropriate measures relating to such processing or transfer.
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
Certain requests may be subject to applicable legal, regulatory, contractual or operational limitations.
To protect your information, we may need to verify your identity before processing certain requests.
Where we process your information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
In certain circumstances, withdrawing consent may affect our ability to provide particular services or functionality.
If you have any privacy-related question, concern or complaint, please contact us.
Grievance/Privacy Contact: Rupa B
Business Name:Kurrista
Brand: Kurrista
Address:
Kurla West, Mumbai 400070Email: rupa@kurrista.com
Grievance Officer:
Rupa BWe will make reasonable efforts to review and address privacy-related complaints within the timeframe required under applicable law.
